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Partners 6th November 2024

MyAko and Nourish Care: eLearning Partners for Professional Development in Social Care 

By Lorcán Murray

Professional development in social care is a fundamental building block for the future of our sector. Skills for Care’s ‘Workforce Strategy for Adult Social Care’ details several benefits of investing in care eLearning and training. These range from driving quality care to improving your ability to recruit and retain care workers. Fundamentally, the impact of professional development in social care reverberates through every aspect of your service. At Nourish Care we appreciate that there are many white papers, plans and strategies for improving social care. The challenge lies in finding the time, energy and platform to pursue them.  

Our Care eLearning Partnership

That’s why we are so excited to announce the latest member of our Nourish Partnership Programme, MyAko. MyAko are a Skills for Care and CPD accredited eLearning provider. We’ve partnered with them to deliver an all-in-one digital learning solution for home care agencies. Our platform links directly to the Nourish Rostering app. Enabling easy access for your staff and offering a streamlined way to manage training compliance. With over 100 thousand active users MyAko’s comprehensive library of courses covers a range of topics. Their platform has over 60 courses dedicated to professional development in social care, including Care Certificate, Safeguarding Adults and Children, and Moving and Handling People. Crucially, they are committed to continually developing and adding to the courses they provide.

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“We share Nourish’s passion for enhancing and professionalising health and social care by incorporating state-of-the-art technology and skills development. Our aim is to equip care workers with the best practices they need, especially at crucial moments, to deliver outstanding care. I am genuinely excited to work with a forward-thinking company that is dedicated to providing world-class solutions and excellent service, driving excellence in care delivery.”
Kevin Ashley Founder & CEO, MyAko
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Getting Started with Our New Care eLearning Integration 

We linked our home care rostering platform directly with MyAko to streamline your experience. This means you will have full access to a range of MyAko’s care eLearning features directly through Nourish. Shape the development of your teams by assigning and tracking courses. You can keep an eye on progress and monitor compliance throughout the duration of these courses for more organisational oversight as well as downloading certificates upon course completion. This gives you a throughline for recording, reviewing and reporting your teams training. So not only can you provide professional development in social care, you can evidence it as well.  

Signing up is as straightforward. Simply head over to the Admin eLearning section and click the “Sign Up” button to get started. Once activated you can set up Course Assignment Rules to establish mandatory courses for your team, based on your existing regions or job titles. It is also possible to set up unique training per person when it’s needed. You’ll find this option in the Individual Course Assignment section. 

You pay for courses with course credits, which can be bought directly through the platform. The cost of courses ranges from 1-3 credits depending on the topic. This gives you the flexibility to pick and pay for courses suited to your company’s needs. There is a report available for your course credit purchases as well to help you keep track of your costs. You can also establish pay settings to ensure that your teams are compensated for their learning time.  

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Courses for Professional Development in Social Care 

MyAko boasts a range of courses covering a variety of relevant topics for social care. Including professional skills, safeguarding and clinical best practise. With over 60 courses to choose from you can shape your training to the needs of your community. Here are some examples. 

Care Certificate

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. Developed jointly by Skills for Care, Health Education England and Skills for Health because of the need for official certificates in our sector. The Care Certificate consists of the 15 minimum standards people considered ‘new to care’ need to cover which should form part of a robust induction programme. MyAko’s course covers the 15 standards within the Care Certificate and checks the knowledge of the learner through the end-of-module assessments.  

Staff Appraisals

MyAko offers courses that are directly tied to care skills, as well as ones that help develop other professional skills necessary to provide outstanding care. The appraisals course aims to provide the learner with general knowledge surrounding staff appraisal skills and the role it plays within the workplace. This course is a combination of both theoretical knowledge and interactive activities, designed to help the candidate learn, and practice. This develops crucial leadership and management skills for your staff and helps provide a pathway for further development.  

Duty of Candour

Duty of Candour is a common expectation from all health and care providers. It requires care providers and managers to act in an open and transparent way with people receiving care or treatment from them. While this seems straightforward from the outside all carers can appreciate the delicate touch it requires. This course shows learners that promoting a culture of openness is a prerequisite to improving customer safety and the quality of our health and social care systems. Upon completion of the course, your team will be able to classify Duty of Candour and recognise best practice. Another key point is how you can distinguish between various levels of harm and associated actions and additionally which of these are notifiable safety incidents. 

Training Matrix

We recently released a new training matrix report. This report is available to all Nourish home care users, regardless of if you sign up for the new care eLearning courses. This exportable report provides an overview of your team’s training status, as a result making it easier to track who’s completed their training and who may need a refresher. For more information about your new report, log in to your Nourish Rostering system and check out the Training Matrix Report guide found in the Help Centre. With this new report we aim to make managing your team’s learning and development more efficient and straightforward. 

The Future of Care eLearning

Training is a crucial part of developing the future of care. It is vital we engage with professional development in social care to continue to take charge of our own sector. Empowered care teams deliver higher quality care with more job satisfaction. Investing in care eLearning can help with the recruitment and retention of your workforce as well. With Nourish and MyAko you can lay the foundations for your future success.

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