The Rowans specialises in dementia, complex, male only and elderly care and is so much more than a home – it is an integral part of the local community. This episode spotlights what can be achieved, with the right team, the right attitude, and the right mindset. It truly reflects the ability of technology to enable person centred care. The ethos at The Rowans is ‘Ohana’, a Hawaiian word that encapsulates the setting perfectly – a feeling of security, love and exemplary care.

Dallas Street opened in April 2018 and is a multi-occupancy core and cluster supported living service providing support and accommodation for 15 individuals with a range of support needs. The model is quite unique and one of the first of its kind, due to this and brings with it a number of different challenges.

The team have to be well trained, resilient and resourceful amongst all of the other qualities that are important in a support worker. They wear a number of different hats throughout each day, altering the style of support and varying their communication accordingly.