We launched three new products at this years Care Show Birmingham: Nourish Safety, Nourish Transparency and our new home care app. Additionally, we hosted a session on each new product to share our perspective, research and ambition. With Nourish Transparency we spoke about moving beyond dependency.
Our hosts were our Chief Product Officer Matthew Stewart and Data Product Manager Paul Skuse. They took us through Nourish’s collaborative approach to developing Nourish Transparency. Detailing how lived experience and operational realities informed the platform’s development.
Learn how Nourish approach the challenge of identifying the ‘true cost of care’, why we need to support growth throughout care plans and how Nourish Transparency promotes sustainable operations in social care.
Chapters
The challenge: Unknown “true cost of care”
(Starts at 1:18)
There is a projected funding gap of £4.4bn. However, an accurate estimate is hard to come by as current methods are cumbersome for understanding the cost of care. Our conversations with providers taught us that the bigger problem is lack of transparency.
Lived reality: Co-development insights & risks
(Starts at 3:20)
We share some of the insights from our conversations with providers. They highlighted the problem of not being able to truly know someone’s care needs as soon as you’ve met them. We explore the financial, operational and human challenges this situation creates.
The main goals to move beyond dependency
(Starts at 5:30)
Paul explains how these challenges shaped Transparency. He talks through the key objectives of the design team, drawing upon the feedback from our interviews with providers.
How it works: The transparency assessment
(Starts at 7:35)
A quick tour through our assessment. It details the three key areas we assess and how Transparency simplifies workflows with configurability and an intuitive layout.
From assessments to resourcing & funding
(Starts at 9:20)
How the assessments translate to Full Time Equivalents (FTEs). A key metric for understanding your true cost of care. This includes highlighting your surplus and deficits and further details.
What comes next?
(Starts at 11:08)
We share what our next steps are. As well as some examples of how providers are already using Transparency in their communities. We are very proud of what we’ve built, and we very excited for how we can continue to build upon it!
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