Care owners understandably want to have peace of mind that everything is under control and running smoothly within their care service. The Compliance & Audits feature within Nourish can be used in a number of different ways to provide great insight into your care service depending on your individual requirements.
If you’re a hands on care owner, you may want to be able to look into detail at exactly how your care service is performing, and the ways in which it is improving people’s lives, or simply see the bottom line to understand how your care service is doing, and what needs to be done to continue to grow and improve.
Compliance and Audits can do just that, and it can be tailored to suit the needs of your care service. Here’s just a few ways care owners can utilise this feature.
Every care service is run differently, and the flexibility of the Nourish system allows you to run things the way you want. Audits can look into both the running of the care service itself as well as the residents health and wellbeing, to ensure that everything is running smoothly.
You can choose from a bank of audits to understand specific areas, or create bespoke audits based on things that are more specific to your care service. Owners may wish to identify areas such as spending, predict CQC ratings or assess staffing needs.
Care owners can then add bespoke reports that are tailored to their needs which can assess overall quality of care being provided. They may want to report on failed admissions, GP visits or number of completed records by staff, to name just a few.
These audits allow care owners to spot check certain areas where they may wish to improve or change, and it allows them to gain a better understanding of what works and what doesn’t.
Care owners are bound to be busy, and the thought of having to sit down and sift through paper reports can be daunting. With Nourish, care owners can utilise Compliance and Audits by automating the reports they need on a regular basis, and this could be as frequent as is necessary for your care service.
Automated reports take the hassle out of manual reporting, and ensure reporting is consistent for much more accurate data in the long run. This can be incredibly beneficial when it comes to inspections.
Care owners can then look at data at the touch of a button, in as much or little detail as they like. This is really useful for those times when you may want to simply understand the bottom line, as you can see a top level overview of different areas of your care service.
This also means that when it comes to a CQC inspection, you can streamline the process and simply produce any reports that they may wish to see. They’ll have all the information ready to look at without the need for trawling through mountains of paperwork.
As a care owner, having a detailed understanding of every area of your care service is key to figuring out what works well and what may need improvement, and it can be hard to see the bigger picture sometimes without a good auditing system.
Compliance and Audits within Nourish can help to gain a better understanding of your staff and those you support through the use of the bespoke audits and automated reports.
With clear and consistent reporting, you will then be able to analyse data at a much deeper level, and at a much faster rate than paper reporting. This feature can also be used in conjunction with Nourish Analytics, to allow you to identify trends and correlation at scale throughout your care service. This is particularly useful for big care groups who may wish to monitor and track the level of service being provided across all sites, to ensure consistency in care.
The Nourish system is designed to work with all different types of care providers, to be as flexible as possible so that care owners can tailor it to their needs.
Compliance and Audits is just one element of Nourish that can provide care owners with a clear view and understanding of every area of their care service, so that they can make more informed decisions in order to maintain an outstanding level of care to those they support.
For more information on how the Nourish system can help your care service, book a demo today!