Incidents, accidents and action: Nourish Safety at Care Show Birmingham 25

This October we were very proud to introduce Nourish Safety at Care Show Birmingham 2025. Revisit our session, Incidents, Accidents and Action from the care sector’s headline event. where we explored our exciting new incident and accident management platform Nourish Safety

We discuss the challenges at hand with incident and accident management before moving on to how we are addressing them with Nourish Safety. Lyndsay Atkinson-Swales then shares how Nourish Safety is already helping them to improve lives at St Anne’s Community Services.

Mark Gray, Nourish Safety Product Lead, Nourish Care
Lyndsay Atkinson Swales, Director of Operations and Quality, St Anne’s Community Services
Carrie Taylor, Clinical Safety Lead, Nourish Care

Beyond the numbers, the impact of incidents – 0:00
How we approached the problem – 1:21
Common challenges from providers – 5:15
What we set out to build – 8:25
Solution Pillar 1, remove barriers, quick capture, configurable escalations – 10:07
Solution Pillar 2, encouraging best practise with event specific pathways – 12:10
Solutions Pillar 3, trends, dashboards and our real time event tracker – 17:30
Providers’ Story, St Anne’s Community Services’ rollout – 19:55
Positive outcomes – 22:40
Roadmap – 24:40
Q&A – 27:10