Carer Mobile App

We’ve worked alongside care providers to develop our app to meet the challenges of carers working in the field. We understand the problems posed by time constraints, signal difficulties and communication requirements – so we built a solution in the form of a freely available mobile application that integrates seamlessly with the main system.

One of the key benefits of our carer mobile app is that it continues to work even when completely offline.
Care staff can even clock in and out of appointments with no signal, and when connectivity returns the app will simply sync the information with the system.

The app will also pull down any new appointments, or changes to existing appointments, as well as any alerts from the office.

Nourish allows you to upload, access and download care plans for each carer on the system.
With the Nourish mobile app your carers will be able to access and download these care plans while they are in the field or on-call.

Nourish gives you the ability to require specific tasks to be completed and medications to be administered during a visit. If you choose, your care staff will be unable to clock out of an appointment without first confirming that key care tasks have been completed and required medication has been administered. There’s no better way of evidencing the quality and consistency of the care you deliver.

All communication between the mobile app and our servers is encrypted, as is all data stored on the device. Access to the app itself is via pin-code, and access can be revoked by an administrator at any time. Upon revocation of access, data is wiped from the device.

If you choose, you can allow the app to access care staff location information via the device’s GPS functionality. This information is then relayed to the system, and you will be able to see the last-known location of all your care staff overlaid onto a map. Locations are only recorded whilst staff members are actively working, and lone workers can be reassured that the office is aware of their whereabouts.

The mobile app encourages your care staff to keep detailed records of each appointment. Show how effective and responsive you are by building an audit trail taking notes and using it to guide future care, and evidence the quality of your care by recording service user feedback. You can also showcase your approach to safety by keeping your carers informed with up to date care plans on the go.