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News 28th April 2016

Carers reach one million records milestone with Nourish

By Sarag

Carers have now recorded more than one million care notes and records on Nourish, the care management system using smartphones and tablets to replace paper in care settings across the UK.

Nourish has announced the milestone figure as an increasing number of care homes and home care settings are choosing to go online to plan, record, report and co-ordinate care. As well as recording notes on the go throughout the day on smartphones, Nourish also enables carers to communicate and make other members of the care team aware of events and alerts, create a complete log of all actions and activities, and download instant reports.

If each care note was made on a single piece of paper, then piled up it would make a stack higher than the Statue of Liberty.

Nuno Almeida, Founder and CEO of Nourish Care, comments:

“The work carers do every single day is so important, yet does not always get the recognition it deserves. The figure of one million is a very real demonstration of the huge volume of information that carers need to record. This milestone also illustrates the power of a system that is used not just to store data, but to analyse it and extract it. Counting one million paper records would be an extraordinary task, yet the power of our system means we can clearly see just how hard carers work. Likewise care managers can extract exactly the data they need to ensure the smooth running and provision of high-quality, personalised care.”

Care teams using Nourish report that capturing notes throughout the day on smartphones saves them time compared to making paper notes at the end of a shift, whilst the quality of the information recorded is better than ever. As a result, care staff have more time to focus on face-to-face care. Care managers have an instant audit trail because Nourish automatically captures where and when every single note was made, and by whom. Care managers can also produce reports showing exactly what they need to know with just a few clicks – for example details of a person’s diet over the past month or a list of the activities they have taken part in.

Anna Filsell, registered manager at Harbour House in Bridport, comments:

“At the moment I think one-to-one resident interaction in our home has increased by 40 to 50%. Staff love the system and find it easy to use. Night staff have never been so well informed as they spend the evening reading all the day’s entries and are keen to update through the night.”

“In terms of archiving, Nourish has made a dramatic difference. The potential time saving with Nourish is huge and makes everything very easy. Letters, documents and emails are easy to read, locate and for staff to use. As a manager I can log in from home on my laptop, on my mobile phone or in the office from my computer at any time I want. I can always see what is going on, who is on duty and if there are any warnings or alerts that I need to react to or be aware of.

“Joined-up working practices (multidisciplinary team approaches) naturally occur with this system – it’s the nature of it. A phone call from any professional requiring a resident’s personal details is at the press of a button now – no more running up stairs, locating a file and then phoning back.”

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