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Uncategorized 21st May 2025

The reveal is in the details: Using Nourish Insights to understand and act on care data 

By Lorcán Murray

Care data is two words with three syllables and hundreds of missed opportunities. Over the past five years, the care sector has undergone a significant digital transformation. This shift generated an immense amount of data for care providers, offering unprecedented opportunities to enhance care delivery. Every data point gathered in care represents a unique interaction, a personal impact and a human being. Vital threads in the tapestry of our communities. However, as a result, many small and medium-sized providers find themselves with a wealth of data but without the resources to effectively act upon it.

Take control of your care data

Enter ‘Nourish Insights‘, our revelatory data utilisation product that enables carers to effortlessly review and act upon their data. Built with a Power BI integration, Insights offers care providers a range of predefined dashboards detailing key areas of their care delivery. Equipping your team with the tools to drill down into specific data for more detailed information on your service. Our dashboards are developed through coproduction with Nourish users, ensuring they focus on the data that unlocks the past, informs the present and shapes the future of your care.  

Understand the past

Insights helps care and support providers make sense of their past by presenting all the data gathered by their teams in an easily digestible format. Managers can review data from a top-down perspective with the respective dashboard overview. This comprehensive view details all the relevant, available data you have gathered across your service. Which, utilising Power BI, is presented in an easy to understand and exportable format. Additionally, each dashboard offers a selection of more detailed views or ‘pages’ of your data so you can drill down on the points that matter to you. A journey that begins on a timeline of your previous month can end as specifically as the word count on a single care plan. Allowing care homes to reflect on their practices and make informed decisions based on historical data. 

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“The fact our homes can keep an eye on everyone we support at the touch of a button, rather than having to scroll through everyone’s assessments. Compared to the amount of time that manual data collection and analysis takes for the homes. We can do it so much better with the dashboards, it’s game changing.”
Rachel Houghton Development Manager, Lancashire County Council
care data overview

Act in the present

Care is all about understanding, a power that comes from knowledge. Insights updates regularly, ensuring that providers have all the information they need, accurate and at their fingertips. This enables managers to review data from anywhere. Providing you with the flexibility and context to manage your communities confidently. When used in conjunction with Nourish Better Care’s interactions, our powerful data capture functionality, you can rest assured you have everything you need from your digital platform to provide outstanding care and support. Because it is all right in front of you when you need it.  

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“You can see what homes are using Nourish and what ones aren’t yet by the quality of the data we have.”
Richard Maddison Quality Manager, Care Concern Group
care data skin integrity

Preparing for the future

Insights not only helps care providers understand their past and present but also prepares them for the future. By revealing trends over time, Insights uncovers details of care that might otherwise be overlooked or forgotten in the bottom of a filing cabinet. The functionality unlocks powerful preventative applications of the data you possess. This foresight allows providers to monitor trends and take proactive actions to drive better outcomes and continuously improve your quality of care. Moving your care from treatment to prevention, in line with the government’s ambitions for the NHS. The ability to anticipate future needs and challenges is invaluable in promoting independence in your care community. As well as supporting the people utilising your service to achieve their personal aims. 

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“Nourish Insights is brilliant for capitalising on the information our teams collect throughout their day. It gives us the potential to manage our time better, being able to deploy more staff members at appropriate times and being able to get more stuff done in the home. Which means that we can give that time we’ve saved to the residents.”
Ozayr Patel Intermediate Care, Senior Operations Manager, Lancashire County Council
care data weight monitoring

Exporting data for regulatory evidence

Crucially, Insights includes the ability to share the information you are reviewing. This makes it an excellent tool for evidencing compliance with regulatory requirements and bodies. Care and support providers can export and print the dashboard views they want to share with ease. This capability ensures that care homes can confidently showcase their commitment to quality care, and the actions they have taken to provide it. 

Care data in action with Insights

To illustrate the power of Insights, let’s review the care and support planning dashboard. This board provides an overview of all your service’s care plans. It further details the status of these plans in a range of ways, such as highlighting those with a high level of need or overdue reviews. Managers can drill down into specific dashboard pages and data points to understand patterns and identify areas for improvement.

care and support planning care data

This targeted approach enables users to apply filters to the data, such as person supported or a team member. From here you can view specific care plans or see an overview of care plans linked to a specific person. For example, you can review every care plan associated with one of your carers or person with support, check their details and even go straight to a specific care plan on your Nourish system. This helps care providers to apply their focus where the most emphasis is needed.  

Nourish Insights offers a range of dashboards including; ‘Warnings’, ‘Weight Monitoring’ and ‘Critical Information’. All Nourish customers have access to two Insights dashboards for free, our Overview Dashboard and our Skin and Integrity Dashboard. So you can explore this powerful functionality for yourself.  

If you would like to learn more, please contact your Account Manager directly.   

Unlock your potential

Nourish Insights harnesses the power of data for care and support providers, presenting it in an easily understandable and actionable format. This empowers you to take control of your time and resources, enabling you to deliver the best care and support possible. By understanding the past, staying aware of the present, and preparing for the future, you can continuously improve your services. Driving improved outcomes for everyone in your community, and ensuring you never miss an insight, or an opportunity, again. 

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