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Homecare 25th January 2024

Taking the pain out of digitising home care

By Lorcán Murray

We get it, you’re sick of hearing ‘we get it’. Social care is defined by the uniqueness of care providers and the communities they support. At Nourish Care we are defined by the lessons we’ve learned from working with care providers and creating digital solutions alongside them. That’s what sets us apart from other digital systems for home care. From joining our platform, to helping extend it to the families of the people utilising your service. We are a community effort, and we have the functionality and flexibility to work with yours. 

Digital systems for home care matching the needs of your service

Customisability is essential in digital care software. In order for your service to fit a system, above all you need flexibility to shape a system to your service. Because our functionality is rooted in best practice and is supported with our comprehensive assessment and interaction libraries. Libraries our clinical team developed alongside our users. Each Nourish user has a dedicated Customer Success Manager to work with them. Making sure you get everything you need from our system.

Getting onboard

Your dedicated Customer Success Manager will be a key part of your digital transformation with us. They guide you through your onboarding, learning about your service throughout the process. We know that a good start is half the battle. This approach helps us focus our functionality and match it to the needs of your team and community. Helping your team to build their digital confidence throughout the process. Alongside our thorough initial training and set up we also provide a wealth of supporting resources. And an expert support team who are only a phone call away if you need extra help.

Circle of care

Care impacts every aspect of a person’s life, vibrating out along the connections we spend our lives building. It is only natural that these connections will want to know more about the care their loved ones receive. Our ‘Circle of Care’ feature enables you to open up your service to trusted individuals securely. You retain control over the level of access they have, allowing you to share the outstanding care your team provides with the community of the person you are supporting. ‘Wrap around’ and ‘person centred care’ can mean different things to different people. With Nourish you are well equipped for every iteration.

Digital security for home care

Social care providers are entrusted with a significant amount of private information on behalf of the people they are supporting. This means you need a system you can trust to stay secure against cyber threats. Accordingly, digital systems for home care need to have the highest standards of information security to protect the data they store. We protect the confidentiality, integrity and availability of your data with our cloud-based system and permanent record keeping. We also have multiple security accreditations: ISO 27001:2022, Cyber Essentials Plus, DPST Toolkit, and membership of the NHS Assured Solution List.

The right decision

Integrity is crucial in digital security and social action. We stand proudly by the standard we set for honesty. If we feel we are not the right fit for your service we will tell you. Rather than trying to lock you into a long contract with promises of tomorrow. With our best in class functionality, collaborative approach and award winning support, joining Nourish is like any other community, but no other system, find out more.

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