Care data is two words with three syllables and hundreds of missed opportunities. Over the past five years, the care sector has undergone a significant digital transformation. This shift generated an immense amount of data for care providers, offering unprecedented opportunities to enhance care delivery. Every data point gathered in care represents a unique interaction, a personal impact and a human being. Vital threads in the tapestry of our communities. However, as a result, many small and medium-sized providers find themselves with a wealth of data but without the resources to effectively act upon it.

Enter ‘Nourish Insights‘, our revelatory data utilisation product that enables carers to effortlessly review and act upon their data. Built with a Power BI integration, Insights offers care providers a range of predefined dashboards detailing key areas of their care delivery. Equipping your team with the tools to drill down into specific data for more detailed information on your service. Our dashboards are developed through coproduction with Nourish users, ensuring they focus on the data that unlocks the past, informs the present and shapes the future of your care.  

Insights helps care and support providers make sense of their past by presenting all the data gathered by their teams in an easily digestible format. Managers can review data from a top-down perspective with the respective dashboard overview. This comprehensive view details all the relevant, available data you have gathered across your service. Which, utilising Power BI, is presented in an easy to understand and exportable format. Additionally, each dashboard offers a selection of more detailed views or ‘pages’ of your data so you can drill down on the points that matter to you. A journey that begins on a timeline of your previous month can end as specifically as the word count on a single care plan. Allowing care homes to reflect on their practices and make informed decisions based on historical data. 

Care is all about understanding, a power that comes from knowledge. Insights updates regularly, ensuring that providers have all the information they need, accurate and at their fingertips. This enables managers to review data from anywhere. Providing you with the flexibility and context to manage your communities confidently. When used in conjunction with Nourish Better Care’s interactions, our powerful data capture functionality, you can rest assured you have everything you need from your digital platform to provide outstanding care and support. Because it is all right in front of you when you need it.  

Insights not only helps care providers understand their past and present but also prepares them for the future. By revealing trends over time, Insights uncovers details of care that might otherwise be overlooked or forgotten in the bottom of a filing cabinet. The functionality unlocks powerful preventative applications of the data you possess. This foresight allows providers to monitor trends and take proactive actions to drive better outcomes and continuously improve your quality of care. Moving your care from treatment to prevention, in line with the government’s ambitions for the NHS. The ability to anticipate future needs and challenges is invaluable in promoting independence in your care community. As well as supporting the people utilising your service to achieve their personal aims. 

Crucially, Insights includes the ability to share the information you are reviewing. This makes it an excellent tool for evidencing compliance with regulatory requirements and bodies. Care and support providers can export and print the dashboard views they want to share with ease. This capability ensures that care homes can confidently showcase their commitment to quality care, and the actions they have taken to provide it. 

To illustrate the power of Insights, let’s review the care and support planning dashboard. This board provides an overview of all your service’s care plans. It further details the status of these plans in a range of ways, such as highlighting those with a high level of need or overdue reviews. Managers can drill down into specific dashboard pages and data points to understand patterns and identify areas for improvement.

This targeted approach enables users to apply filters to the data, such as person supported or a team member. From here you can view specific care plans or see an overview of care plans linked to a specific person. For example, you can review every care plan associated with one of your carers or person with support, check their details and even go straight to a specific care plan on your Nourish system. This helps care providers to apply their focus where the most emphasis is needed.  

Nourish Insights offers a range of dashboards including; ‘Warnings’, ‘Weight Monitoring’ and ‘Critical Information’. All Nourish customers have access to two Insights dashboards for free, our Overview Dashboard and our Skin and Integrity Dashboard. So you can explore this powerful functionality for yourself.  

If you would like to learn more, please contact your Account Manager directly.   

Nourish Insights harnesses the power of data for care and support providers, presenting it in an easily understandable and actionable format. This empowers you to take control of your time and resources, enabling you to deliver the best care and support possible. By understanding the past, staying aware of the present, and preparing for the future, you can continuously improve your services. Driving improved outcomes for everyone in your community, and ensuring you never miss an insight, or an opportunity, again. 

Many of us use some kind of technology to monitor our health and well-being. We’ve got fitness trackers, smart watches, sleep trackers, fluid logs, gym apps and so much more. We input our data and track our progress so we can see where and how we can make changes to improve our health. And just as it can improve our health, data and analytics can improve your care management too!

With this in mind, the same concept is now being applied in the care sector. Care teams are now able to use a digital system to record notes and assist with daily care. Moving away from a paper-based system comes with a whole host of benefits, one of which is the huge amount of data that can be analysed, which has great potential to improve the way care and support is provided. 

In order to look at ways in which care can be improved, measurable data is needed. Not only will this help to spot any initial areas for improvement, but the continuous monitoring of data allows you to accurately measure the effects of any changes made. A data-driven approach to care can really help care teams to better understand those they support, and feel confident they are providing the safest daily care to each individual. 

Fears surrounding big data 

Although the idea of using data analysis is supposed to instill confidence in carers, it is understandable that many people still have their reservations about this, mainly surrounding the accuracy of said data, and where data protection comes into the equation. But when it comes to the digital vs paper debate, it is clear that paper recording poses a far greater risk for inaccuracy and inconsistencies in patient information. 

We are already starting to see technology being implemented within the health and social care sectors. The NHS is slowly starting to work on digitalisation of patient records, and electronic care planning is now becoming the norm across many care homes in the UK. Now that the care sector is rapidly adopting a digital way of working, data analytics is the next step in evolving and enhancing the way we care. But how exactly can data and analytics improve your care management? 

Spotting trends in those you support 

One of the main benefits of analysing data is to be able to spot trends. This could be anything from eating habits to sleeping patterns, and these trends may vary between care providers. 

What this allows carers to do is look at the bigger picture. Did someone refuse their dinner or their medication one night? If so, why did they? Who was on shift that evening? When looking at the bigger picture you can start to see what’s missing or what’s changed and ask the necessary questions to get to the bottom of it. 

With paper recording, it can be a little trickier to keep up to date with the bigger picture and see things clearly, meaning things can get missed. While it may sound extreme, spotting someone’s decline in appetite could be the difference between life or death, as this could be the first sign of an underlying condition that could otherwise go unnoticed. 

Creating continuity of care  

Having data recorded electronically makes it far easier to run reports, and gain insight into individual’s needs. This type of data recording and reporting is proactive and allows you to share insight and information with your care team and other healthcare providers in a safe and efficient way. 

With data reports readily available to view, this is a far more accurate way of sending and receiving up to date information, ensuring that everyone is getting the right level of care they require. 

Creates a transparent care environment

When there is clear communication among care teams, you are better equipped to support those in your care. Going digital has its benefits in ensuring everyone is on the same page, but the analysis of data takes this one step further. 

By providing everyone with the facts and figures in a clear and concise way, these insights will empower carers to be the best they can be. With reports and data readily available, this means everyone can have clarity around the type of care an individual needs and what is being done to support them, and family members can be kept in the loop so they have peace of mind their loved ones are in good hands. 

Transparency is key when it comes to evidencing care for CQC purposes. Data analysis better equips you to provide the best quality care as well as have all the necessary information readily available for inspectors when you have an audit. 

The future of data and analytics in a post Covid-19 world

This year, the care sector has faced many challenges. The Covid-19 pandemic swept across the globe and sadly became one of the leading causes of deaths within care. Understanding something like this virus can become a lot easier when we’re able to analyse the facts and the figures. Care homes who were successful in preventing an outbreak within their organisation were monitoring things extremely closely. Symptoms, incubation periods, and patient-staff interactions were all recorded and able to be analysed to track and prevent outbreaks from sweeping through their care service. 

Data and analytics is quickly going to become a must within the care sector in a post-pandemic world. The Goverment have already invested £600 billion into an Infection Control Fund for care homes, and using that funding for digital transformation could help so many care services become better prepared in the future. Not only does technology make it far easier to breakdown and understand data, but using a digital device to share information with staff, families and other healthcare services is far safer as it reduces contact between one another. Staff will be able to work more efficiently when they can all access a centralised system remotely, and it’ll be easier to log and track who has been where and when which will ultimately help prevent the spread of the virus.

How electronic care planning can help

Moving towards a digital way of working has a number of advantages, and now is the time for care services who are still using paper records to make the switch. Collating and using big data allows care teams to become more aware and vigilant of the risks to those they support, understand those risks, and implement solutions. At Nourish, we want to encourage data analysis to help care organisations provide better care, which is why our electronic care planning system can also be upgraded with an analytics tool that can help spot trends and patterns to better equip you in supporting those in your care. 

We now also have a Covid-19 Tracker built into our platform, so you can track the virus more closely and understand how it is affecting your care service. To find out more about how Nourish can help you provide better care, book a demo with us today.