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Toolkits 9th November 2020

How Personalised Plans are Empowering Care Teams

By Sophie Hibbert

Electronic care planning isn’t just improving the lives of those in care, it’s improving the lives of those working in care too.

Personalised care plans are the best way to ensure your care team provide the most person-centred support to those they care for. 

Each individual is different, therefore a one-size-fits-all approach doesn’t always work, especially when you care for people with very different needs. 

When it comes to working with personalised plans on paper, things can be quite tricky. With care teams looking after many different people at the same time, a lot of carers’ time is spent looking at care plans, writing up notes and analysing information by hand, which can become very time consuming, and ultimately takes away from the time they could be spending with those they support. 

Working digitally transforms the way care teams work with care plans

 As personalised plans become far easier to create, manage and analyse online, they can also be shared easily with members of a care team so that everyone can see the information they need at the click of a button. 

This results in people receiving a much more personal and bespoke level of care, and ensures care teams are always working with a person-centred approach. There are many benefits to personalised care plans that are empowering teams to provide a greater level of care. 

Having a team of carers who enjoy their job is so important when striving to deliver outstanding person-centred care. When care teams are happy, this shines through in their delivery of care. Here’s just a few ways personalised plans are empowering care teams working digitally……

Personalised care plans for care teams

1. Improved team efficiency 

The most common way care teams are feeling empowered by personalised plans is through increased efficiency. 

Having each care plan easily accessible at the touch of a button can save carers a huge amount of time looking through stacks of paper and spending lengthy periods writing up notes. It also means there’s no confusion or questioning when shifts change, as you handover to the next carer they have  all of the same information readily available. Knowing what’s been done and what needs to be done allows carers to ensure people are getting everything they need in a timely fashion.

The Nourish system has a handover feature which allows carers to quickly scan through what a previous member of staff has done that day or night, which means that change overs are seamless and consistent care is provided at all times. 

2. Increased confidence in your role

With personal plans for each individual they support accessible at the touch of a button, carers are feeling empowered through that added confidence in their role. 

Personalised plans provide in-depth information about a person and their needs, including everything from their allergies and medication history to their likes and dislikes. Having this information to hand allows carers to get to know the people they support, and in having this deeper understanding of their needs, carers can feel confident they are providing the safest form of care for individuals. 

The Nourish system has the ability to log notes and send direct messages to other members of staff, so if something doesn’t look right or they’re unsure of something, this makes it easy for care teams to communicate with each other and support each other in their daily tasks. 

3. More time with those you support

Those who work in care do so because they want to help and make a difference in people’s lives, but when there’s mountains of paperwork to do at the end of a shift, this can sometimes make carers feel like they could be doing more if it wasn’t for all the admin that comes with the job. 

Personalised plans that are created digitally allow carers to spend less time on admin and paperwork, and more time doing what they do best, which is caring.

“Saved around 30% of the time care teams would have spent writing their notes” and “quite easily saves staff around 20 minutes per shift”. 

  • Recent case study with Supported Living Services

Personalised plans empower care teams to work with a person-centred approach, as it gives them the time to spend with those they support in a face to face environment. Spending quality time with those in care is good for both the person receiving and giving the support. 

The majority of carers’ job satisfaction comes from being able to make genuine human connections and really make a difference to those they care for. Admin is often seen as a necessary evil of the job, but a digital way of working can cut down this admin time immensely, which makes a huge difference to the way in which care teams work. 

4. Provide greater autonomy to care teams

Autonomy is the key to a smooth running team, and personalised plans can help provide greater clarity on what each individual needs, without any uncertainty. 

With a comprehensive care plan, handover notes and direct messaging available within the Nourish system, carers no longer need to search high and low for specific information about a person. A personal care plan will have all the important details of what that person needs, so that the carer on duty can simply get on with their work efficiently and effectively. 

The Nourish system has a comprehensive care plan and personalised timeline that can give carers an extensive overview of a person’s biography, care needs, medication, emergency information and more. 

5. Boost workplace morale

Having easy digital access to personalised care plans is empowering care teams in the workplace with a better understanding of what is required of them in their role. Working digitally eliminates a lot of the uncertainty and groups all information together in one central location, which provides greater structure and direction for care teams. 

With a clearer view of the needs of each person under their care, their work becomes easier and they feel more motivated to go above and beyond. With a more streamlined system that everyone has access to, admin time is drastically cut down and teams are empowered to provide more person centred care, there’s no doubt that a digital way of working is going to boost morale in the workplace. 

With the structure and efficiency of a digital personalised plan, teams can put all their effort into providing outstanding care for everyone. 

Bespoke personalised plans for care teams

A smarter way to care. We’ve worked with over 1,000 care services and organisations to deliver truly person-centred care plans that transform the way care teams manage and support those they support.

For more information on how the Nourish system can help your care service begin to empower your care teams, get in touch or book a demo today.

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