This October we were very proud to introduce Nourish Safety at Care Show Birmingham 2025. Revisit our session, Incidents, Accidents and Action from the care sector’s headline event. where we explored our exciting new incident and accident management platform Nourish Safety

We discuss the challenges at hand with incident and accident management before moving on to how we are addressing them with Nourish Safety. Lyndsay Atkinson-Swales then shares how Nourish Safety is already helping them to improve lives at St Anne’s Community Services.

Mark Gray, Nourish Safety Product Lead, Nourish Care
Lyndsay Atkinson Swales, Director of Operations and Quality, St Anne’s Community Services
Carrie Taylor, Clinical Safety Lead, Nourish Care

Beyond the numbers, the impact of incidents – 0:00
How we approached the problem – 1:21
Common challenges from providers – 5:15
What we set out to build – 8:25
Solution Pillar 1, remove barriers, quick capture, configurable escalations – 10:07
Solution Pillar 2, encouraging best practise with event specific pathways – 12:10
Solutions Pillar 3, trends, dashboards and our real time event tracker – 17:30
Providers’ Story, St Anne’s Community Services’ rollout – 19:55
Positive outcomes – 22:40
Roadmap – 24:40
Q&A – 27:10

We launched three new products at this years Care Show Birmingham: Nourish Safety, Nourish Transparency and our new home care app. Additionally, we hosted a session on each new product to share our perspective, research and ambition. With Nourish Transparency we spoke about moving beyond dependency.

Our hosts were our Chief Product Officer Matthew Stewart and Data Product Manager Paul Skuse. They took us through Nourish’s collaborative approach to developing Nourish Transparency. Detailing how lived experience and operational realities informed the platform’s development.

Learn how Nourish approach the challenge of identifying the ‘true cost of care’, why we need to support growth throughout care plans and how Nourish Transparency promotes sustainable operations in social care.

(Starts at 1:18)

There is a projected funding gap of £4.4bn. However, an accurate estimate is hard to come by as current methods are cumbersome for understanding the cost of care. Our conversations with providers taught us that the bigger problem is lack of transparency.

(Starts at 3:20)

We share some of the insights from our conversations with providers. They highlighted the problem of not being able to truly know someone’s care needs as soon as you’ve met them. We explore the financial, operational and human challenges this situation creates.

(Starts at 5:30)

Paul explains how these challenges shaped Transparency. He talks through the key objectives of the design team, drawing upon the feedback from our interviews with providers.

(Starts at 7:35)

A quick tour through our assessment. It details the three key areas we assess and how Transparency simplifies workflows with configurability and an intuitive layout.

(Starts at 9:20)

How the assessments translate to Full Time Equivalents (FTEs). A key metric for understanding your true cost of care. This includes highlighting your surplus and deficits and further details.

(Starts at 11:08)

We share what our next steps are. As well as some examples of how providers are already using Transparency in their communities. We are very proud of what we’ve built, and we very excited for how we can continue to build upon it!

Find out more about Nourish Transparency and we can work with your service. Contact us directly today!

Care Show Birmingham 2025 was a highlight of this year’s social care calendar. And we had plenty to highlight at Nourish. With two floors and three new products to share we were very excited for the opening bell on Wednesday morning.  

Over two days at the NEC Birmingham, the event brought together hundreds of care professionals, thought leaders, suppliers and change-makers. The energy was electric, the conversations rich, and we captured highlights in our recap video for you. A special shout out to Heather Taylor, National Digital Projects Lead for the National Care Forum for joining us and sharing their experience! 

From sessions on workforce development to digital transformation, regulation, and assistive technology, Care Show 2025 offered a snapshot of where the sector is going. And, crucially, how we can shape it together.  

We even took to the stage ourselves! 

Our Chief Product Officer, Matthew Stewart, joined our Product Manager, Paul Skuse on stage. They 
talked us through the development and application of Nourish Transparency. Highlighting how we can utilise existing information to move beyond dependency. 

Our Home Care Product Lead, Paul Antonioni, shared how Nourish Better Care at Home’s new app is designed for the future. Paul detailed how we champion a mobile first, person led approach for care at home. 

We discussed Nourish Safety’s ability to support turning incidents into action. With Product Lead, Mark Gray, Clinical Safety Lead, Carrie Taylor. And featuring special guest Lyndsay Atkinson Swales, Director of Operations and Quality, St Anne’s Community Services. 

If you’d like to chat in person, we’d love to see you! Check out where we’ll be this November.

Our Concorde Customer Conference was a celebration of everything we’ve been building together with our users, highlighting the teamwork, understanding and innovation that drives us forward

The energy of the day was incredible, as we shared our upcoming roadmap, engaged with innovators from across a range of care and support communities and explored how we can coproduce the best technology, and the best results for providers and the communities they support

Enjoy our short recap video, which highlights the purpose, partnership, and progress we’re making alongside our users here at Nourish

We’re so grateful to everyone who joined us on the day, for their energy, insight and understanding, with 10 amazing years to build upon, and so much planned for the future, there’s never been a better time to come fly with Nourish.

Several of our friends from the Nourish Partnership Programme (NPP) joined us on the day. We integrate with these suppliers. So we can further support a more connected and collaborative care sector. Thank you so much to the partners who joined us on the day. If you’d like to learn more about the NPP click here.

Famileo, Blaucomm Care, Ally Cares, PainChek, Sona, Relish, GHM Communications, Vayyar Care, Camascope, MOA Benchmarking, Workforce, Adaptive Care

At UK Care Week 2025 our Director of Data & AI Sudha Regmi took to the Caring & Sharing stage to address a topic sweeping the social care sector, Artificial Intelligence. Sudha spent time laying out the Nourish approach to AI design and model development. One roted in responsible AI, co-production and transparent modelling.

Sudha draws on her extensive 15 years of experience developing AI models in a range of industries to lay out the potential applications of AI in social care. Starting with data analysis and carrying through to predictive and prescriptive applications of AI. With specific regard to the ‘Triple Aim’ of improving care quality, personal outcomes and care outcomes.

Sudha also explores the guiding aims and design principles that shape AI model’s development. She details potential risks, why responsible, transparent design is crucial and how these tie into the UK government’s responsible AI principles.

Find out more about Nourish Care’s commitment to responsible AI design, and how we are building the future of social care alongside our users.

AI is a discussion taking many forms. In care and support it is vital to ensure these forms always keep the people utilising your service at the forefront of their AI design process. This can only be guaranteed through a commitment to coproduction and collaboration across health and care providers, suppliers and communities.

If you’d like to learn more about how we work with other suppliers, make sure you check out the Nourish Partnership Programme for a list of compatible technologies we integrate with. If you are an exsiting Nourish user, you can contact your Account Manager directly to learn more.

If you’d like to learn more about working with Nourish check out our case studies. We cover a range of care and support types including residential, home care, learning development, mental health and more. Read the case studies here.

We recently attended Scottish Care’s Care at Home & Housing Support Conference 2025

The theme ‘Compassion in Crisis’ highlighted the reality of care at home in Scotland today, the opportunities that lie ahead of us and how we can work together to achieve them

The day featured insightful talks, engaging seminars and an intimate opportunity to connect with people from across home care in Scotland

A crucial aspect of several of the conversations in Glasgow addressed the need to view care for what it truly is, a valuable investment that drives economic growth and community wellbeing at a local and national level

Scottish Care’s Chief Executive, Donald Macaskill 
Dr Macaskill discusses the focus of the event. He also details the incredible potential of home care. Explaining how care can be good for both society, and the budget.

Scottish Minister for Social Care and Mental Wellbeing, Maree Todd (SNP)
Minister Todd speaks passionately about home care. She draws upon her personal experience in health and care to understand the needs of the sector. Her insight informs her calls to change the perspective of social care from a ‘cost’ to ‘investment’.

Scottish Care’s Technology and Digital Innovation Lead, Nicola Cooper
Explains the importance of responsible AI. And why keeping a ‘human in the loop’ is so important when building AI models.

You can watch other recap videos and read more about Nourish here.

UK Care Week sits on the sunrise of Spring in the social care calendar. It beckons the buds of social care to take root in the fresh soil of 2025. We headed to Birmingham, excited to reconnect with the social care sector en masse. And share some of the ideas and functionality we are working on. Our Director of Data and AI Sudha Regmi took to the caring & sharing stage. To share our approach to ‘Responsible AI’. While our team members chatted to attendees and took in some of the other insightful sessions across the two days.   

Positioned at the entrance to UK Care Week 2025, our stand was a vibrant hub of activity for both days. We designed it to welcome Nourish users and interested attendees alike. Visitors were greeted with interactive displays to engage and explore our functionality, aided by our experienced team on the stand. This first-hand experience allows visitors to see how our tools can streamline care management and improve outcomes for their community. The feedback was overwhelmingly positive, from both our visitors and our team. Each conversation held on our stand was two-directional. Offering an opportunity to learn more about care practise and care technology potential to all parties.  

Beyond our stand, the Nourish Care team actively participated in various talks and workshops throughout the event. These sessions provided valuable insights into the latest trends and challenges in the social care sector. We attended discussions on topics ranging from regulatory changes to the integration of new technologies in care settings. These interactions not only enriched our understanding but also reinforced our commitment to staying at the forefront of social care innovations.  

The most impactful of these sessions consistently were the ones informed by carer experience and open conversation. Such as those held by The Care Workers Charity and their Carers Advisory Board, as well as several talks on The Caring View stage. The knowledge gained from these sessions, combined with our more personal conversations, inform our future developments and strategies intrinsically.

One of the highlights of our participation was the talk delivered by our Director of Data and AI, Sudha Regmi. Titled ‘Responsible AI and Responsive Design in Social Care,’ the presentation delved into our person led approach to AI design. Sudha emphasised the importance of transparency, accountability, and inclusivity in AI development. Focussing on the necessity of keeping a ‘human in the loop’ throughout the process. The talk was well-received, sparking engaging discussions and leaving attendees with a deeper understanding of how AI can be responsibly harnessed to benefit the social care sector. If you’d like to learn more about this subject Sudha will be speaking at Care Show London. 

In addition to Sudha, our Content Marketing Manager Lorcán Murray hosted two panels at UK Care Week 2025. On Wednesday he helped kick off the show alongside Digital Care Hub’s Katie Thorn. Their discussion ‘Choosing the right tech to help people with dementia live a fulfilled life’ covered the potential of technology, the purpose of dementia care and how to understand and pursue your desired outcomes for your community. All underpinned by the need to keep people and family members involved throughout the process.  

On Thursday Lorcán hosted a discussion between Skills for Care’s Oonagh Smyth and The Care Workers’ Charity’s Karolina Gerlich. The session ‘What is the solution to our domestic workforce crisis?’ drew upon the deep experience, and research from both Skills for Care and the CWC. It touched on many of the important challenges facing social care’s domestic recruitment, including perception of the sector, government recruitment campaigns, career pathways and more. There remains a great deal of work to be done to address domestic recruitment challenges. And human stories and experiences are vital to opening our world up to a wider workforce. 

Our trip to UK Care Week was not just about showcasing our technology; it was primarily an opportunity to connect directly with the people who define social care. We dedicated time to meeting with and learning from existing Nourish users, listening to their experiences and gathering feedback on how we can better support their needs. These conversations are invaluable, providing us with direct insights into the real-world impact of our solutions and helping shape the future of Nourish Care. Additionally, we connected with potential new customers, sharing our vision and exploring how our technology can address their unique challenges.

In conclusion, UK Care Week 2025 was a resounding success for Nourish Care. The event provided a platform to showcase our innovations, engage with the community, and reinforce our commitment to responsible AI and person-led design. As we look ahead, we are inspired by the connections made and the insights gained, and we remain dedicated to driving positive change in the social care sector. 

If you’d like to be a part of that change, come and say hi at Care Show London, or contact us directly. 

Scottish Care’s Care Home Conference is a highlight of the social care calendar north of the wall. Caledonian Carers from across the country congregate in Glasgow to share experiences, insights and ambitions. The day features engaging talks from political and care leaders, as well as interactive workshops and an incredible awards show. We must understand and engage with care providers across the UK, and we cherished the opportunity to meet so many shining examples of Scotland’s care sector. 

The Glasgow Hilton quickly filled with a buzz of excitement around the ballroom and exhibition halls. We set out our humble stall and welcomed guests from across Scotland. Care takes a myriad of forms, shaped by the people, communities and cultures in which each service is based. We know there is no better way to understand your experiences than engaging with providers directly. The opportunity to meet so many Scottish carers was crucial to ensuring we continue to support them as effectively as possible. Additionally, as we were positioned next to the main speaking area, we had front-row seats for the major discussions of the day.  

The first talk of the Care Home Show was perhaps the most heated. An ideal way to banish the cold November morning from our bones. Four representatives from Scotland’s leading political parties shared the stage to discuss the state of social care in Scotland.  

The Scottish National Party’s Cabinet Secretary for Health & Social Care, Neil Gray MSP  
Deputy Leader of the Scottish Labour Party Dame, Jackie Baillie MSP 
Scottish Conservative’s Shadow Minister for Environment, Biodiversity and Land Reform, Brian Whittle MSP 
Scottish Greens‘ Spokesperson for Health and Social Care, Gillian Mackay MSP 

The crux of this conversation was the proposed National Care Service. An undertaking further down the production line than that of Labour’s proposal in Westminster. The Scottish government recently paused their plans for the National Care Service. So they could review their current plans and make sure they have the right proposals lined up for next year. Neil Gray remains ‘absolutely committed’ to the plan and points to the recent ‘progress over austerity’ approach the SNP are championing. 

Several pressing issues were raised by the panel. Brian Whittle pointed to the growing number of ‘care homes being swallowed by councils’.  Gillian Mackay built upon this assertion when she spoke about the ‘smaller care homes in trouble’ across Scotland. An issue exasperated by inflation; inflation Gillian attributed to the previous decisions of the Conservative government under Liz Truss. Dame Baillie spoke of the ambition of the National Care Service proposals of Labour’s Westminster manifesto and how they align and relate to the current Scottish plan.  

Following a brief Q&A Neil Gray drew the conversation to a close highlighting the challenges of ‘trying to tackle service variance’. Something we can appreciate as learning more about the unique Scottish services is what brought us to Glasgow too. Throughout the panel the politicians were quick to talk about responsibility and slow to acknowledge their respective parties’ contributions to the current state of care. However, there was a denominating understanding. All representatives pointed to the need to treat carers with respect. As well as the need for a renewed focus on ‘the true cost of care’. While the future remains uncertain, you can be sure Scottish Care will do everything in their power to be a part of shaping it.  

The next portion of the day involved a series of workshops. These were designed to help attendees learn about a specific point of interest to them. Interactivity was king as the lively conversations spilled out from their respective rooms and into the lunch area. We attended ‘Building Confidence in Digital and Data for Care Homes’. Nicola Cooper, Scottish Care’s Technology and Digital Innovation Lead, and Cheryl Stevenson, Care Technologist, led the session.  

Everyone in the room shared their experiences with digitisation. Most providers felt they are ‘quite far along in their process but not excelling’. A common challenge of upskilling effectively emerged. Time, cost and resources for digitising workforces are hard to find. In response, Nicola Cooper spoke about the digital and data compatibility framework Scottish Care are developing.  Cheryl Stevenson built upon this point when she detailed some aspects of her Care Technologist role. Including their monthly cyber security meetings. Finally, the session drew to a close with a discussion on the digital health and care leadership programme, and how attendees can get involved.  

The afternoon talks covered some more specific issues facing care providers. Although before they took to the stage Weekday Wow Factor addressed the challenge facing the attendees, the post-lunch slump. They hosted a rousing dance party as their members led the hall through some pop classics. We all got moving and were well-energised for the afternoon speakers.  

Professor Lesley Palmer, Professor of Ageing and Dementia Design, Stirling University, led a session on the importance of architecture in care home design. Tommy Whitelaw, National Lead Person Centred Voices, Alliance Scotland, followed after. His uplifting session highlighted the ways we can come together as a sector, and the humans at the centre and in the driving seat of transformative social care.  

The last talk of the day was led by Scottish Care’s CEO and Deputy CEO Dr Donald Macaskill and Karen Hedge. They outlined their recently launched 5 year plan for social care. They outlined ‘the four V’s’ of their plan, that social care should be Visible, Viable, Valued and Visionary. An inspiring invitation to join Scottish Care as they build towards the future. A future underpinned by the understanding that ‘you [Care Providers] are not in the business of maintaining people, you are in the business of enabling people to flourish’. Helping people to flourish is what we do best here at Nourish, so we were immediately on board! 

We left the venue shortly thereafter to prepare for the awards show. An evening of celebrations and shaking tail feathers marshalled by the inimitable Michelle McManus. It was a wonderful time. We are especially grateful to our friends from Care Concern Group and Community Integrated Care who joined us.  

The atmosphere was one of elevation. Every nominee took to the stage to raptuous, and well deserved, applause. We want to extend our heartfelt congratulations to all of the nominees and winners, including our friends from HC-One and Priory Group.  

We thoroughly enjoyed our time up in Scotland. The Care Home Conference and the Awards were incredible experiences. To see so much joy, pride and dedication in person is always inspiring. Many plans were made for the future of social care, and thanks to the stars we found to follow, we won’t be going agley any time soon. 

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The Homecare Association (HCA) is a longstanding representative and advocate for home care providers across the UK. They are committed to working alongside home care providers to drive positive change and share understanding and best practise. Their Technology and Home Care conference is a continuation of this legacy. Bringing home care leaders, care technology innovators and people with a passion for care together for a day that reflects on how we got where we are and discusses how we move forward from here. The day featured talks from well respected names in technology and social care covering topics that ranged from apps to AI and outcomes to Outstanding. As headline sponsor of the event we were proud to share our insights and very excited to learn from everyone else. 

The morning sessions of the Technology and Home Care Conference focussed on the potential of technology and home care. Dr Townson, CEO of the HCA welcomed The King’s Fund’s Pritesh Mistry to discuss how technology solutions can help move care closer to home. The talk centred on a piece of research The King’s Fund produced with Nourish. ‘The reality of, and potential for, digitally enabled care in the community’. It is an important piece of work that set the tone for the day, which we discuss in more detail in a blog we will release later this month. Crucially, one of Pritesh’s findings, that ‘technology for the sake of technology is not progress’, reverberated through the following panel discussion. 

The panel focussed on ‘Tech solutions for improving home care operations’. A practical reflection on the impact technology has on operational practises. Abbots Care’s Camille Leavold chaired a panel featuring ME Passport’s Carly Rochester, Lifted Talent’s Rachel Crook, Roger McDermott from NHS Arden & Greater East Midlands CSU, AI Dimension’s Mark Russell-Smith and Pairly’s Will Flint. These solutions are united by their commitment to designing technology solutions for the sake of care. Their innovations focus on established challenges care providers face. Whether it is recruitment or onboarding, capacity tracking or route planning. These solutions solved operational issues at the heart of home care. Reflecting the reality of tech-driven progress in our sector, as well as the potential for its development.

Following a quick break for chats and refreshments we returned to the main hall for the late morning talks. These panels turned their attention to outcomes, and how we can improve them with tech and data. The first talk centred on outcomes, and how we as a sector can be ‘people-led and tech enabled’ to improve them. Caroline Southgate of Doris Jones led a panel featuring Bellevie’s Trudie Fell, Gillie.AI’s Samuel Kivikari, Digi Rehab’s Arend Roos and Stephen Milne from Censis.

They shared insights from their respective technological innovations in care. Crucially, without losing sight of the people who define care. Something Arend Roos quickly reminded us of when we were all asked to stand up to start the conversation. Did you know AI is used to analyse approximately one-third of all home care in Finland? Or about the potential of the Internet of Things to support public bodies to move from analogue to digital? These examples proved just how much power technology can give providers to shape their own future. A point highlighted when Trudie Fell asserted: “It is up to us, not Local Authorities, to determine what outcomes we should focus on”

Of course, focussing on outcomes requires having the information to understand them. And that brings us to one of the key questions surrounding technology and social care, data. Our Chief Marketing Officer, Lee Gilbert, led the next panel in a discussion on exactly that. ‘What can we learn from the data in digital systems?’. Lee welcomed several leaders from prominent digital care solutions to join the discussion. Including our CEO Nuno Almeida. We discuss this incisive and informed panel in more detail here.

The post lunch session is always the most sluggish at any conference. It’s only natural. Any good organiser looks to put in a shocking, or otherwise stimulating, talk to wake everyone up. At Technology and Home Care 2024 this task fell to Right at Home’s Lucy Campbell and Lund University’s Laetitia Tanqueray. They set about their task with aplomb, sharing their understanding of ‘How robots will help us in home care in the future’. While we remain some ways off robots becoming commonplace, it is always exciting to be updated on their progress! 

From there attention switched to responsible use of AI and cyber security. AI is the hot-button topic across digital development. We share our sense of curiosity, excitement and apprehension with a wide range of sectors and institutions. Muhammad Damji of Caring Crew chaired the important panel. He set the table for Dr Green, of Oxford University’s Institute of Ethics in AI, Reed Screening’s Keith Rosser and Care4ocus’s Alex Joseph. They talked about the ethical use of AI, how to provide appropriate training and the rising need to be able to detect AI-created fake documents.  

“As providers, we have to be really careful that we adopt a piece of tech like AI with the correct adjustments in place. Always double-check any information that is produced by generative AI. Ensure that appropriate training is provided and reassure your team that AI and tech are being used to complement their work, not replace them.” Muhammad Damji, Managing Director, Caring Crew. 

The final session of the day featured one last discussion and Home Instead UK’s Martin Jones’s closing remarks. 

Steve Sawyer of The Access Group chaired the final panel of the day, stepping in for the unavailable Nathan Downing of TEC Services Association, to disucss ‘How can councils support innovation in home care. Stephen Peddie, Local Government Association and Steve Taylor of PA Consulting joined him. 
 
Our Steve speakers talked about how changing commissioning practices can support in-person care with technology and home care solutions. Highlighting three key mechanisms by which technology can impact the need for home care.  

The talk touched on many interesting undertakings across care. It also called back several ideas and initiatives detailed by other speakers earlier in the day. Fundamentally, we need to work together, with both our communities, and our councils, to deliver the outcomes we all want. 

Something Martin Jones reflected on in his closing address. 

“I do believe that conferences such as this gives us an opportunity to use and embrace new technology. We are going to need to use technology to support people as they grow older and to grow through the issues we have at the moment.” 

Martin Jones ended the incredible day with a simple thought exercise. He asked everyone to close their eyes and picture where technology and home care will be in 5 years. Once we all solidified an image in our minds, he asked us to open our eyes again. 

“It’ll take two years to get to what you pictured.” 

While the distance to our digital future remains debatable, one thing remains undeniable, we’ll need to work together to get there. 

If you would like to learn more about working with Nourish, contact us here. 

Care Show Birmingham is the biggest show in the social care calendar. The bright lights of the NEC illuminating a sector alive with possibilities. For two days in October every year great minds, generous hearts and novel innovations emerge and are celebrated. 2024 was the biggest yet and reflected a growing sector with plenty to discuss. Across several stages, throughout vibrant thoroughfares, and on two floors people gathered to share their experiences, and their aspirations, for social care. 

This year we wanted to make our stand a welcoming place for our users, as well as an inviting one for new customers.  

Our upper deck was reserved for meetings between Nourish Care users and their dedicated Success and Account Managers. A relaxing space above the noise of the show to have in-depth, in person, discussions over tea and biscuits.  

On the ground, we created a space for learning and experience sharing. Featuring special guests from the Nourish Partnership Programme including Altra, e-reception book and Professional Records Standards Body as well as sessions exploring our Insights functionality and CQC preparation. 

We also had a space for carers to relax and receive a complimentary hand or foot massage. So, folks could take a break from the thoroughfare. 

The Leaders in Care Awards are a standout celebration in the social care calendar. The event brings the glitz, glamour and gratitude to the night before Care Show Birmingham every year. 

This year several Nourish users were up for awards and we were delighted to be cheering them on. A huge congratulations to all the nominees and winners at the events 

Kingsway Care who won ‘Innovation in Homecare’ 
Samantha Crawley of Bracebridge Care Group who won ‘Executive of the Year’ 
The Northam Care Trust for winning ‘Care Home Provider of the Year’ 

We also want to extend our sincere celebrations to the other Nourish nominees on the night: Barchester Healthcare, The Orders of St John Care Trust (OSJCT), Sanctuary Care, Four Seasons Health Care, CareYourWay and Abicare Services. 

Nourish sponsored two awards at the event. ‘Frontline Carer of the Year’ in home care and ‘Registered Manager of the Year’ for Care Homes. We extend our heartfelt congratulations to both winners. 
Quality Life UK‘s Leanne Smith-Bodycot for ‘Frontline Carer of the Year’  
Care UK‘s Tony Sturgess for ‘Registered Manager of the Year’  

Congratulations to all of the winners on the night! Also, thank you to Apollo Care, Community Integrated Care, Sanctuary and National Care Group for joining us at our tables and sharing in the festivities! 

We sponsored the Care Keynote stage as part of this year’s festivities. The shared conversations and sessions covered a range of topics. Helping to spread experiences and insights across the social care community.  

Several talks looked to the future of social care. Skills for Care’s Dr Jane Brightman took us through their state of social care and workforce report. Detailing the numbers of care, the people behind them and the potential we all have. Prominent leaders took to the stage to explore what the future holds for care under a new government. The regulator was naturally a popular subject for discussion, with a range of speakers sharing their insights into continuous improvement and preparing for inspections. We also had the CQC themselves join us for an update.  

The second day of Care Show Birmingham ended with the inspiring 30 under 30 Awards. It was incredible to see the future leaders and present champions of care together on stage. We want to send a particular shout out to our friends who were nominated.  

Faizan Broughton, Service Leader for Community Integrated Care 
Elizabeth Court, Company Secretary for Nexus Care Services  

At Nourish it is not in our nature to stand by and let the important conversations happen without us. We took to the keynote stage on each day of the show to share the perspectives of our team and users on digital care technology.  

Our Chief Product Officer Matthew Stewart led this panel. He was joined by:  
Gary Laville, Group Quality and Governance Director – Salutem Care 
Laura Brooks, Care Quality Director – Order of St John Care Trust (OSJCT) 
Mike Cleasby, Chief Quality and Risk Officer – National Care Group 

The panel discussed the transformative impact of digital tools like Nourish on care quality. Some of the key points discussed focused on improved staff behaviour, enhanced report writing, and the benefits they’ve experienced since shifting from paper to digital platforms. With specific reference to positive outcomes for reduced acute care, improved quality of life, and significant changes in clinical outcomes, such as managing epilepsy through data-driven interventions. The panel also talked about what their future plans held. Their ambitions for AI integrations for predictive analysis, developing dependency tools, and enhancing family engagement through the family portal. The discussion emphasized the ability for digital tools to free up time for caregivers and improve overall care efficiency. But it also went into the importance of real-time data and transparency, and how they can drive incredible changes in care delivery processes. 

On the second day our Chief Customer Officer Paul Barnes took to the Care Keynote stage. Kingsley Healthcare’s Co-Chief Operations Officer, Debbie McGovern, joined Paul to discuss the benefits of changing your digital platform.  

Kingsley, a family-run business with 38 homes, is a digital innovator. They began their digital journey in 2011, moving to Nourish last year after spending 6 years using their previous system.  They have since improved their care plan management and data accuracy, reducing contradictory information and CQC issues. The migration involved transferring data and devices. An understandable concern for any digitised provider as it is akin to ‘changing the tires on a moving car’. Kingsley were able to transition systems in a smooth fashion with support from the Nourish team. Now they are working well with Nourish and have plans to further innovate their information oversight. Showing digital transformation is an active endeavor, and one with many benefits for circles of care and wider care communities.  

If you’d like to read more about Kingsley’s journey with Nourish, check out our Case Study! 

Our Chief Marketing Officer Lee Gilbert and our Clinical Lead Carrie Taylor joined The Outstanding Society Learning Lounge for two of their sessions as well. 

Lee took part in a roundtable on diversity. A spirited exchange of ideas and experiences. The shape of the setup reflected the nature of the conversations minorities are so frequently left out of. The shape of the conversation reflected just how much we are all losing out as a result.  

Carrie Taylor took part in a discussion on ‘Enhancing clinical governance through effective data management’. Samantha Crawley, Director & CEO – The Outstanding Society and Bracebridge Care led the discussion. Ruth French, Operations Director of Stow Healthcare and Tandeep Gill, Head of Business Development for Painchek joined alongside. The talk centred on how data can be more effectively applied in care. With a wealth of information available to us, we need to discern the best places to apply it. Clinical governance is a crucial part of quality care and information is power. The panel concluded data can play a key role in the future of clinical governance, but we must be precise and understanding in how we move forward. 

Care Show Birmingham is always worth a visit. This year we at Nourish wanted to focus on our users and create spaces and conversations we would all grow from. We are delighted with the results and are heading home both tired from the exertion and energised by the experience. See you at the next one!  

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