Care Delivery
Utilise cutting-edge technology to help improve efficiencies, streamline service and enable your team to spend more quality time with the people you care for.
Next-level care using technology
Timeline
No two individuals are the same, we all have our own preferences and needs, and this goes for the type of care and support we require as well. Each person you support will have their own Timeline, customisable depending on their needs, service and organisation needs. Care teams can see and adhere to the person’s preferences and requirements at the point of care. No more searching through care plans or delivering care on a one size fits all basis. At Nourish, everything is truly person-centered.
Benefits…
- See what care has and hasn’t been provided
- Care teams know exactly what is to happen next
- Define which roles will action certain tasks
Handovers
Enhance the communication across your care teams
Transparency and clear communication at all levels is key to provide safe and effective care. When a member of staff first logs into Nourish they will automatically be taken to the handover, so they can see if there is anything they need to be aware of. This ensures that nothing gets missed when staff change between shifts.
Benefits…
- Share information quickly and easily across shifts and ensure nothing is overlooked
- Direct your teams attention to what matters as soon as they come on shift
- Provides consistency of care across your service
Minor and critical warnings
As a Manager you’ll have complete oversight of all warnings raised for the people you support. Analyse the type of warning and how long warnings have been open for to identify any problems and put improvement measures in place.
Set the threshold for warnings and prompt your team to take action to improve the wellbeing and experience for the people supported. You might want to escalate a concern, cascade information to your team, or set the system to raise warnings if something is at risk of not being completed.
Benefits…
- Raise warnings and triage to your team
- Evidence appropriate actions have been taken for compliance
- Set automatic warnings to help monitor things such as fluid intake
- Allows you to see at a glance which areas of your care service need attention
Body map
Advanced skin condition and wound management
Manage all skin conditions and wounds with the body map available to your whole team. Care teams can add new skin conditions or update existing ones at the point of care ensuring swift and considered treatment of every instance.
Benefits…
- Visualisation and communication of skin conditions or wounds across your team
- Reduce chances of mishandling, due to lack of knowledge on client’s skin conditions
- Demonstrate escalation and treatment of wounds for reports and inspection
Timeline
No two individuals are the same, we all have our own preferences and needs, and this goes for the type of care and support we require as well. Each person you support will have their own Timeline, customisable depending on their needs, service and organisation needs. Care teams can see and adhere to the person’s preferences and requirements at the point of care. No more searching through care plans or delivering care on a one size fits all basis. At Nourish, everything is truly person-centered.
Benefits…
- See what care has and hasn’t been provided
- Care teams know exactly what is to happen next
- Define which roles will action certain tasks
Asset Library
Keep track of important documents, instructions, guidance notes and photos for ongoing care and support. Take photos direct from the app and upload to relevant care interactions to provide context. Capture moments in time and evidence the care you provide to Inspectors. Photograph activities, belongings, attach letters and documentation and manage from a central place so nothing gets missed.
- Important documents housed in one place for ease
- Document trail for compliance
- Supporting documents and guidance notes available to care teams at the click of a button
Incident Management
Respond and escalate incidents the right way to improve care quality across your service.
Managing an incident can be complex with several steps to take to ensure the incident has been fully reviewed and preventative measures put in place. Incident Management protocol will prompt care teams to take follow up action ensuring key tasks have been addressed and completed in a timely manner.
What does this mean for carers?
- Provides structure and routine
- Drives efficiencies and confidence
- Improves communication
What does this mean for managers?
- Improved response with email escalations
- Improved reporting and evidencing of care
- Better understanding of events to identify inefficiencies and make improvements
- Greater oversight into incident status and escalations
- Increased levels of confidence that tasks are being completed on time
Device Management
Device Management allows care providers to control which devices can access Nourish. Managers can approve or deny access, providing greater control and minimise the risk of a data breach.